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Tech Support Services

Tech Support Services
Tech Support Services

We Have The Best Tech Support Services To Grow Your Business.

We Offer Technical Support Services. Technical Problems always come to customers nerves because tackling problems that are high-level expertise has never been easier. We are handling a mound of Technical Support Calls for our customers. We are proud to state that we have always set new standards in the matter of providing solutions, and that is how we got the tag of the best
Technical Support Provider. Our Technical Support Team helps the companies to Solve queries of the users by Emails, Voice or Web Chat. As a Technical Expert we have been handling customer services and IT expert services. By selecting
Pauline BPO as your Technical Support Outsourcing Partner, you can Benefit from our extensive Outsourcing Technical Support Services which will improve Customer Satisfaction through meeting various types of customer requirements.

50 k

Customers

5 Years

Experience

70 k

Project Done

Pauline BPO Solutions Technical Helpdesk Services

Pauline BPO Solutions provides Global Customers with 24x7x365 of Level 1, Level 2 and Level 3 Technical Support Services to multiple B2C & B2B segments. Outsource Technical Support Services to Pauline BPO Solutions & we'll Address your Call Center Technical Helpdesk Requirements with our stringent Processes & Efficient Services.

Customer Sales & Support Services

  • Payment Support
  • Resolving Billing Issues
  • Order Processing
  • Sales Support

Pre-Sales Support

  • Quality Lead Generation
  • Customer Analysis
  • Information Provision
  • Order Management

Post-Sales Technical Support Services

  • Installation Support
  • Application Support
  • Desktop Support
  • Troubleshooting & Problem Resolution

Management Technical Support Services

  • Network Support
  • Remote Infrastructure Support
  • Remote Network Services
  • Remote Server Services

Technical Support Services (L1 & L2)

  • Voice Support
  • Chat Support
  • Email Support
  • Remote Desktop Support

Enterprise Level Technical Support

  • Software Support
  • Reporting & Decision Support
  • Issue Resolutions
  • Knowledge Management

Our Strategic Technical Support Services includes Tier 1/ Tier 2 Help Desk for Distributed & Campus based users, pre-sales IT Technical Support, Enterprise Level Application Support, Shrink-Wrapped Application Support, Service Provisioning, Managed Services & Cutting Edge Technical Support.

Call Center Softwares that We Use

Call Center Software Hubspot
Call Center Software Hubspot
Call Center Software Hubspot
Call Center Software Hubspot
Call Center Software Hubspot
Call Center Software Hubspot

The Technical Support Team at Pauline BPO Solutions

With Pauline BPO Solutions you can have an instant access to a pool of Experienced Professionals in a sophisticated IT-enabled Call Center Infrastructure to give you 24x7x365 Technical Support Services within Agreed-Upon Response Times underpinned by Agreement/SLAs. The Technical Support Consultants from Pauline BPO Solutions work closely with Customer Teams in Developing innovative solutions & Resolving Technical Issues.

Pros of Outsourcing Call Center Technical Support Services to India

  • Cost-effective Online Remote Support Services
  • Experienced & Trained Technical Helpdesk Executives
  • Call Center Technical Helpdesk Services on a 24x7x365 days basis
  • Flexible Pricing Methodology & Pricing Models
  • Improved Customer Support Services
  • Streamlined Business Processes
  • Save on time, effort & Resources

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How It Work

Check Out Our Work Process!

456 +

Staffs Worldwide

758 +

Projects Done

143

Satisfied clients

5

Years in the industry
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Albie Jackson
I am happy with the Services & Project that Pauline BPO have offered me. I will definitely recommend to Pauline BPO if anybody looking for any BPO Services.
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Elsa
Best Data Entry Outsourcing Company Ever. Managers and Technical Team Members are Very Cooperative. No payment issues at all. They will Pay you on Time and Provide Best in class Support.
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Braylin Rose
They gave me a reason to appreciate. Their Customer Support Services are really a good and they have progfessional Agents. I have a very amazing experience working with Pauline BPO Servives.